Customer Service Representative - State Farm Agent Team Member

Jeff Kolp - State Farm Agent

Indianapolis, IN

Apply

JOB DETAILS

SKILLS

Agriculture, Claims Processing, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Health Insurance, Healthcare Reimbursement, Insurance, Interpersonal Skills, Licensing, Life Insurance, Multitasking, President's Club, Reimbursement, Resolve Customer Issues, Revenue Growth, Sales, Team Building, Track Customer Issues, Training/Teaching

LOCATION

Indianapolis, IN

POSTED

30+ days ago

Benefits:

Life insurance
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:
Our agency opened in June 2008 and is a close-knit, high-performing team of five. With a background in agriculture and sales, I bring a strong work ethic and results-driven mindset into the way we serve our customers and support our team.

I’m a graduate of Purdue University and have been married for 42 years. I’m proud of my family, which includes four children and five grandchildren. Throughout my career, I’ve been honored as a four-time Chairman’s Circle qualifier and a President’s Club recipient, reflecting a consistent commitment to excellence.

We stay connected to the community through involvement in initiatives like local community gardens and other outreach efforts.

For our team, we offer life insurance, a health stipend, a 401(k), and reimbursement for licensing costs to support your growth and long-term success.

Our office culture is efficient, self-motivated, and built around high standards of service. We take pride in being highly responsive to our customers and continuously looking for ways to better meet their needs. We’re looking for someone who wants to build a long-term career - someone driven, accountable, and committed to growth. Our goal is to create an environment where team members are supported, successful, and positioned to achieve strong earning potential.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jeff Kolp - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.

QUALIFICATIONS:

Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.

Customer Service Representative - State Farm Agent Team Member

Jeff Kolp - State Farm Agent

Indianapolis, IN

About the Company

Jeff Kolp - State Farm Agent

Similar Job Searches