Customer Service Representative - State Farm Agent Team Member

State Farm

High Point, NC

JOB DETAILS
SALARY
$40,000–$45,000 Per Year
SKILLS
Communication Skills, Community Support, Customer Experience, Customer Support/Service, Detail Oriented, Health Insurance, Insurance Claims, Interpersonal Skills, Life Insurance, Multitasking, Property Insurance, Retirement Planning, Risk Management, Sales, Track Customer Issues, Training/Teaching
LOCATION
High Point, NC
POSTED
2 days ago

Responsive recruiter


Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Role Overview:

As a Customer Service Representative, you'll deliver exceptional customer experiences by assisting clients with insurance policies, claims, and updates. Your attention to detail, strong communication skills, and empathy will help support community needs and foster agency growth. Opportunities for internal advancement are available for motivated, sales-oriented candidates.


Responsibilities:
  • Answer inquiries and provide policy information
  • Assist with policy changes and claims
  • Maintain accurate customer records
Qualifications:
  • Excellent communication and interpersonal skills
  • Detail-oriented with multitasking ability
  • Previous customer service experience preferred

Salary ranges from $40,000 to $45,000 annually. The team helps clients with auto, home, life insurance, and retirement planning, aiming to manage risks and support dreams in High Point, NC.

About the Company

S

State Farm

Customers and communities rely on us to help them face life's uncertainties. They come to us for guidance with insurance needs, financial planning, and strengthening the community.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Insurance
WEBSITE
https://www.statefarm.com/careers