Customer Service Representative - State Farm Agent Team Member

Richie Williams - State Farm Agent

Hattiesburg, MS

JOB DETAILS
SALARY
$35,000–$60,000 Per Year
SKILLS
Calendar Management, Communication Skills, Customer Relations, Customer Support/Service, Customer Training, Dental Insurance, Health Insurance, Insurance, Lead Generation, Needs Assessment, Presentation/Verbal Skills, Promotional Programs, Training/Teaching, Vision Plan, Writing Skills
LOCATION
Hattiesburg, MS
POSTED
30+ days ago
Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Bonus based on performance
  • Free uniforms
  • 401(k)
  • Flexible schedule
  • Free food & snacks

ROLE DESCRIPTION:
Love connecting with people and making a lasting impact? Join Richie Williams State Farm in Hattiesburg, MS and grow your career while serving your community! Enjoy competitive pay ($35,000 - $60,000 per year) with opportunities for commissions and performance bonuses!

Apply now to start your journey!

RESPONSIBILITIES:
  • Deliver exceptional, prompt, and friendly customer service, including addressing inquiries on insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing. 
  • Utilize a customer-focused, needs-based review process to educate clients on insurance options.
  • Proactively develop leads, schedule appointments, identify customer needs, and promote tailored products and services to drive success.
QUALIFICATIONS:
  • We seek candidates who can tackle complex customer issues with excellent communication skills (written, verbal, and listening). 
    • Desired Experience: 1-3 years preferred, but entry-level candidates with a strong willingness to learn are encouraged to apply.
    • Demonstrate pride in delivering accurate, timely work, a team-oriented mindset, and multitasking prowess.
    • Must be able to obtain Property & Casualty License (support provided)
    • Must be able to obtain Life and Health License (support provided)
    • Bonus: Bring enthusiasm, a proactive attitude, and a passion for helping others!

About the Company

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Richie Williams - State Farm Agent