Customer Service Representative - State Farm Agent Team Member

Clay Hamilton

Fuquay-Varina, North Carolina

JOB DETAILS
SKILLS
Auto Insurance, Claims Processing, Communication Skills, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Financial Services, Health Insurance, Insurance, Interpersonal Skills, Life Insurance, Multitasking, Property Insurance, Resolve Customer Issues, Retirement Planning, Revenue Growth, Risk Management, Track Customer Issues, Training/Teaching
LOCATION
Fuquay-Varina, North Carolina
POSTED
30+ days ago
Responsive recruiter
Benefits:
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Clay Hamilton - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation: $40,000.00 - $75,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

About the Company

C

Clay Hamilton