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Customer Service Representative - State Farm Agent Team Member

Linda Allen - State Farm Agent

Fort Worth, TX

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JOB DETAILS
SKILLS
Communication Skills, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Develop and Maintain Customers, Health Insurance, Insurance, Insurance Claims, Interpersonal Skills, Licensing, Life Insurance, Multitasking, Property and Casualty Insurance, Resolve Customer Issues, Revenue Growth, Sales Management, Track Customer Issues, Training/Teaching, Writing Skills
LOCATION
Fort Worth, TX
POSTED
30+ days ago
Benefits:
  • Licensing Paid by Agency
  • Holiday Time Off
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Paid time off
  • Parental leave
  • Training & development
  • Health insurance

ROLE DESCRIPTION:
As a Customer Service Representative with the Linda Allen State Farm agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop and maintain customer relationships to drive retention and growth.
  • Guide customers with insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
  • Provide prompt, accurate, and friendly customer service.
QUALIFICATIONS:
  • Communication and interpersonal skills--written, verbal, and listening.
  • Detail-oriented and able to multitask.
  • Ability to anticipate customer needs.
  • Previous customer service experience preferred.
  • Property & Casualty Insurance License a plus! (Not required)
  • Life & Health Insurance License a plus! (Not required)

About the Company

L

Linda Allen - State Farm Agent

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