Customer Service Representative - State Farm Agent Team Member

Sean Whetstone - State Farm Agent

Fort Smith, AR

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JOB DETAILS

SKILLS

Billing, Business Growth, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Licensing, Marketing, Multilingual, Presentation/Verbal Skills, Problem Solving Skills, Spanish Language, Team Player, Training Program, Training/Teaching, Vietnamese Language, Writing Skills

LOCATION

Fort Smith, AR

POSTED

30+ days ago

Benefits:

401(k) matching
Bonus based on performance
Company parties
Opportunity for advancement
Paid time off
Training & development

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Work with the agent to establish and meet marketing goals.

As an Agent Team Member, you will receive...

Hourly plus commission/bonus
401(k) with matching potential
Valuable experience
Growth potential/Opportunity for advancement within my agency

Requirements

Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Bilingual - Spanish preferred
Bilingual - Vietnamese preferred
Property and Casualty license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Customer Service Representative - State Farm Agent Team Member

Sean Whetstone - State Farm Agent

Fort Smith, AR

About the Company

Sean Whetstone - State Farm Agent

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