Customer Service Representative - State Farm Agent Team Member

Danny Fernandez - State Farm Agent

Fort Lauderdale, FL

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JOB DETAILS

SKILLS

Claims Processing, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, English Language, French Language, Health Insurance, Insurance, Interpersonal Skills, Multilingual, Multitasking, Portuguese Language, Resolve Customer Issues, Revenue Growth, Spanish Language, Track Customer Issues, Training/Teaching

LOCATION

Fort Lauderdale, FL

POSTED

30+ days ago

Benefits:

401(k)
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development

Join our team at Danny Fernandez State Farm Agency in Fort Lauderdale, where we personalize careers to fit your strengths and aspirations. Since 2015, we've created a workplace that empowers growth, offering roles tailored to your skills, whether in customer care, claims, or sales. With a multilingual team speaking English, Spanish, Portuguese, and French, we serve the diverse South Florida community with integrity and care. Here, you'll receive ongoing training, mentorship, and the flexibility to grow both professionally and personally. If you're passionate about helping others and want a career that values you as an individual, we’d love to have you on our team. Apply today!

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Danny Fernandez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.

QUALIFICATIONS:

Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.

Customer Service Representative - State Farm Agent Team Member

Danny Fernandez - State Farm Agent

Fort Lauderdale, FL

About the Company

Danny Fernandez - State Farm Agent

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