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Customer Service Representative - State Farm Agent Team Member

Kimberly Brogan Smith - State Farm Agent

Englewood, CO

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JOB DETAILS
SKILLS
Billing, Business Growth, Calendar Management, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Health Insurance, Health Plan, Insurance, Interpersonal Skills, Lead Generation, Licensing, Marketing, Multilingual, Multitasking, Needs Assessment, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Spanish Language, Team Player, Time Management, Training Program, Writing Skills
LOCATION
Englewood, CO
POSTED
30+ days ago
Benefits:
  • Health insurance
  • Paid time off
  • Profit sharing

Position Overview


Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


Responsibilities


  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...


  • Hourly pay plus commission/bonus
  • Health benefits
  • Profit sharing
  • Paid time off (vacation and personal/sick days)
  • Hiring Bonus in the range of $1000.00 - $1000.00 
  • Signing Bonus up to $1000.00
  • Hiring Bonus up to $1000.00
Requirements


  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Bilingual - Spanish preferred
  • Property and Casualty license (must have currently)
  • Life and Health license (must have currently)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About the Company

K

Kimberly Brogan Smith - State Farm Agent

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