Customer Service Representative - State Farm Agent Team Member

Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits:

• 401(k) matching
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Company parties
• Training & development
• Dental insurance
• Vision insurance

Responsibilities

• Answering inbound calls to take payments and help answer insurance related questions. 
• Make outbound phone calls to prospect for new insurance quotes and clients
• Find prospects, quote them and close their business 
• Cold-calling former clients to earn their business back
• Establish customer relationships and follow up with customers, as needed.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Assist clients with inbound phone calls relating to claims, billing and insurance related questions.
• Help clients with any products or coverages they may be missing

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• 401K match
• Salary plus commission/bonus
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Flexible work from home options available.