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Customer Service Representative - State Farm Agent Team Member

Mark Jonas - State Farm Agent

Crown Point, IN

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JOB DETAILS
SKILLS
Billing, Calendar Management, Communication Skills, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Field Sales, Financial Services, Health Insurance, Inside Sales, Insurance, Lead Generation, Licensing, Multitasking, Needs Assessment, Organizational Skills, Presentation/Verbal Skills, Retail Sales, Sales, Team Player, Telemarketing, Time Management, Training Program, Training/Teaching, Writing Skills
LOCATION
Crown Point, IN
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Wellness resources

Position Overview


Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.


Responsibilities


  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options. 
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...


  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Commission plus bonus
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements


  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About the Company

M

Mark Jonas - State Farm Agent