Community Support, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Field Sales, Inside Sales, Insurance, Interpersonal Skills, Multitasking, Needs Assessment, Resolve Customer Issues, Retail Sales, Revenue Growth, Sales, Telemarketing, Track Customer Issues, Training/Teaching
- 3% Simple IRA
- QSEHRA allowance of $400 per month.
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kristi Kim - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Maintain accurate records of customer interactions.
- Make outbound calls to customers who have requested insurance quotes, building relationships, identifying needs, and recommending appropriate coverage options.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
K
Kristi Kim - State Farm Agent