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Customer Service Representative - State Farm Agent Team Member

Chris Hoskinson - State Farm Agent

Chicago, IL

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JOB DETAILS
SKILLS
Claims Processing, Communication Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer Training, Diversity, English Language, Health Insurance, High School Diploma, Insurance, Microsoft Office, Multilingual, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Spanish Language, Time Management, Training/Teaching, Writing Skills
LOCATION
Chicago, IL
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
  • Health insurance

Company Overview: Chris Hoskinson - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity.


Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include:
  • Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes.
  • Providing exceptional customer service through phone, email, and other communication channels.
  • Translating documents and correspondence between English and Spanish.
  • Collaborating with team members to ensure accurate and timely resolution of customer issues.
  • Educating clients on insurance products and helping them make informed decisions.
Qualifications:
  • Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages.
  • Previous customer service experience in the insurance industry is a plus.
  • Strong organizational and multitasking abilities.
  • Empathetic and patient, with a commitment to resolving customer concerns.
  • Familiarity with insurance terminology and policies.
Requirements:
  • High school diploma or equivalent; college degree is a plus.
  • Relevant state insurance license preferred.
  • Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
  • Ability to work flexible hours to accommodate client needs.
How to Apply: 
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! 
www.chrishoskinson.com
 
Chris Hoskinson - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds. 

About the Company

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Chris Hoskinson - State Farm Agent

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