Customer Service Representative - State Farm Agent Team Member

Cindy Evcic - State Farm Agent

  • Bellefonte, PA
  • 30+ days ago

    Highlights

    We are looking for a motivated quick learner who will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with team members, and anticipating the needs of the community members you support.

    Numbers & Facts

    LocationBellefonte, PA

    Description

    Benefits:
    • 401(k)
    • Competitive salary
    • Flexible schedule
    • Paid time off
    • Training & development

    ROLE DESCRIPTION:
    We are looking for a motivated quick learner who will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with team members, and anticipating the needs of the community members you support. 

    You need to have a property/casualty insurance license or be willing to obtain one and we will pay for a successful license completion.  You will them learn about our products and systems as you assimilate into the office. 

    RESPONSIBILITIES:
    • Answer customer inquiries and provide policy information.
    • Assist customers with policy changes and updates.
    • Process insurance claims and follow up with customers.
    • Maintain accurate records of all customer interactions.
    • Prospect for new sales
    QUALIFICATIONS:
    • Communication and interpersonal skills.
    • Detail-oriented and able to multitask.
    • Previous customer service experience preferred.

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