The Call Center Customer Service Representative role involves providing exceptional personalized customer service through inbound and outbound calls.
They will professionally greet clients, schedule and update appointments in the system, and maintain patient confidentiality.
Responsibilities include answering calls, managing voicemails, conveying information about financial assistance programs, and operating phone reminder systems.
The position offers up to $17.00/hour with full benefits, paid time off, holidays, a 401K match, and quarterly incentives.
Requirements include a high school diploma or equivalent, at least one year of customer service experience, strong communication skills, familiarity with healthcare settings preferred, and proficiency in computer and data entry skills.