Customer Service Representative

Customer Service Representative

Location: South Sioux City, Nebraska

Job Type: Full-time

Salary: $18 - $20 per hour

About the Role:

Gill Hauling is seeking a Customer Service Representative to join our team and provide top-notch support for our customers. The ideal candidate is a problem solver with excellent communication skills who thrives in a fast-paced environment.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Provide accurate product and service information
• Resolve customer issues efficiently and professionally
• Maintain customer records and update account information
• Collaborate with other departments to address customer concerns
• Follow company policies and procedures to ensure customer satisfaction

Qualifications & Skills:

️ Previous customer service experience preferred (but not required)

️ Strong verbal and written communication skills

️ Ability to multitask and work in a fast-paced setting

️ Proficiency in Microsoft Office and customer service software

️ Problem-solving and conflict-resolution skills

️ High school diploma or equivalent (college degree a plus)

Benefits:

Competitive salary & performance bonuses

Health, dental, and vision insurance

Paid time off & holidays

Career growth opportunities

Employee discounts & perks

To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.