Administrative Skills, Calendar Management, Communication Skills, Customer Retention/Renewal, Customer Support/Service, High School Diploma, Microsoft Office, Organizational Skills, Pest Control, Presentation/Verbal Skills, Sales, Team Building, Team Player, Telephone Skills, Writing Skills
Customer Service Representative
Spring and summer are our busiest seasons — and the perfect time to step into a role where your communication skills and professionalism truly make an impact.
Join Lloyd Pest Control as a Customer Service Representative and play a key role in delivering dependable, high-quality service to our customers and supporting our field teams.
What You'll Be Doing
- Answer customer calls and provide clear, accurate information about services
- Schedule and adjust appointments efficiently
- Coordinate communication between customers, technicians, and the sales team
- Listen carefully to concerns and provide practical solutions
- Support customer retention through proactive service
- Assist with administrative tasks and special projects
- Contribute to a professional, team-oriented environment
What We're Looking For
- High school diploma or GED
- 2+ years of customer service experience
- Strong verbal and written communication skills
- Comfortable using Microsoft Office and learning new systems
- Organized, steady under pressure, and solution-focused
- Positive team player who adapts well to change
Why Join Lloyd Pest Control?
- Comprehensive benefits including health insurance, retirement savings, and paid time off
- Flexible scheduling options
- Opportunities for long-term growth and advancement
- Supportive, collaborative team culture
If you're looking for a stable opportunity with a respected, family-owned company that values professionalism and teamwork, we encourage you to apply.