Customer Service Representatives handle requests for quotations, orders, and lead-times from customers, preparing quotes, writing orders, and communicating with customers and suppliers.
They support the Outside Sales Team, utilize ERP systems to manage customer and order information, and coordinate deliveries with suppliers and warehouse teams.
Responsibilities include addressing customer inquiries, resolving complaints, and collaborating across departments to ensure satisfaction.
Candidates should possess strong communication, organizational skills, and computer proficiency, with experience in parts and distribution preferred.
Work environment varies from office to warehouse settings.
Salary ranges from $23-$25/hr, with benefits including health coverage, 401(k), paid time off, and development programs.
Pre-employment background checks and E-Verify participation are required.