Customer Service Representative/Sales
National Calibration
Scottsdale, AZ
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JOB DETAILS
SKILLS
Calibration, Communication Skills, Customer Support/Service, Customer/Client Research, Data Management, Driver's License, Establish Priorities, Heavy Lifting, High School Diploma, Lead Management, Marketing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Organizational Skills, Plan Meetings, Record Keeping, Resolve Customer Issues, Safety/Work Safety, Sales, Sales Support, Software Administration, Software Design, Technical Sales, Time Management, Training/Teaching
LOCATION
Scottsdale, AZ
POSTED
30+ days ago
Location: Scottsdale, AZ
Company: National Calibration Inc.
Pay / Salary: DOE, Competitive, Bi-weekly pay frequency
Benefits:Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off (PTO), Holiday Pay, 401K and more
About Us:
National Calibration Inc., established in 1955, is a growing full-service commercial calibration company with multiple offices across the southwestern United States. We are committed to providing excellent career opportunities within a stable, learning-focused, family-oriented, safe, and fun work environment. Our team fosters growth through ample cross-training and development opportunities, with clear paths into technical or sales / marketing roles built on a strong foundation of customer service expertise.
Initial Responsibilities:
As a Customer Service Representative, you will play a pivotal role in the success and growth of National Calibration Inc and our clients. Your initial responsibilities will include:
- Customer Service: Deliver exceptional customer service, ensuring all client inquiries are addressed promptly, professionally, and with a customer-first attitude.
- Sales Support: Engage with customers to promote our services, help manage leads and convert inquiries into business opportunities.
- Appointment Scheduling & Coordination: Organize appointments and coordinate the receipt and delivery of customer equipment, ensuring schedules are optimized and customer expectations are exceeded.
- Client Data Management: Use our in-house designed software to maintain accurate client records, track service needs, and monitor equipment status.
- Task Management: Handle multiple tasks in a fast-paced environment, ensuring all responsibilities are completed on time and in alignment with company goals.
To succeed in this role, you should possess the following skills and qualifications
- Proficient with Microsoft Office Suite: Comfortable using Excel, Word, Outlook, Teams and other tools for client communication and data management.
- Strong Organization skills: Able to prioritize tasks, manage multiple responsibilities simultaneously, and work efficiently under deadlines.
- Effective Communication: Demonstrated ability to interact professionally and effectively with customers and team members.
- High School Diploma or equivalent: Required.
- Knowledge of Tools: Helpful but not mandatory.
- College Degree: Is a plus but not required.
- Ability to frequently sit, stand, walk, and reach for up to 8 hours
- Ability to lift or move heavy instruments (up to 50 pounds for short distances)
- Clean driving record for the past 3 years
- Ability to pass pre-employment drug screening
No Recruiting Agencies, please.
Equal Opportunity Employer
About the Company
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