The Customer Service Representative (CSR) delivers exceptional customer experiences in a retail firearms environment. Responsibilities include greeting customers, assisting with product education and sales, processing transactions, and ensuring safety and legal compliance with firearm regulations. The role involves maintaining a clean, organized store, supporting inventory, and collaborating with team members to meet sales and operational goals. Qualifications include strong product knowledge, excellent communication skills, attention to detail, and a positive attitude. The position offers benefits such as 401(k), health/dental insurance, paid time off, bonuses, and opportunities for advancement. Full-time or part-time hours may be available, with weekend and extended hours during peak times. The role emphasizes safety, responsible firearm handling, and delivering top-tier customer service in a fast-paced environment.