Valor Oil is seeking a Customer Service Representative to be responsible for handling customer inquiries, providing product information, and delivering informative, empathetic, and efficient customer support. Pay: $17.00 - $19.00 hourly. Schedule: Mon - Fri 7:30 am - 4:30 pm Location: Richmond, KY - Responsibilities. Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to memorize, recall, or research answers quickly Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team targets, goals, and quotas Aim for customer resolution and return Record, organize and file customer intera...Customer Service Representative, Customer Service, Customer Experience, Representative, Retail