Broadband, Customer Relations, Customer Support/Service, Desktop PC, High Availability, High School Diploma, Insurance, Laptop PC, Leadership, Military, Multitasking, Problem Solving Skills, Smartphones, Technical Support, Wireless Communications, Work From Home
This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7496774
Job description
Are you looking for a work from home career change with a
forward-thinking organization that nurtures a true people-first culture?
If so, then this is a great work from home opportunity that will allow
you to reimagine an all-new career journey and develop friends for life
at the same time. Well give you all the training, technologies, and
continuing support youll need to succeed. Plus, at Jotts Kitchen
Enterprises, theres real career (and personal) growth potential. In
fact, about 80% of our managers and leaders have been promoted from
within! Thats why we offer a range of FREE Learning and Leadership
Development programs designed to set you on your way to the kind of
career youve always envisioned.
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The Customer Service Rep Remote position works from home and interfaces
with customers via inbound/outbound calls, emails, live chats, and/or
via the Internet. This position provides customer service support and
resolution of routine problems and questions regarding products and/or
services. Military veterans are encouraged to apply.
Qualifications
- One (1) year of RECENT customer service experience
- Open availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing; A work
computer may be provided depending on the position offered, but is
not guaranteed (will be discussed further with a recruiter)
- High Speed internet (no wireless/hotspots or satellite),
noise-canceling headset microphone, and a smartphone
- Must reside in the United States and have a valid U.S. address for
residence
Benefits
- Well give you all the training, technologies, and continuing support
youll need to succeed
- Benefits available to eligible employees in this role include
medical, dental, and vision insurance, comprehensive employee
assistance program (EAP), 401(k) retirement plan, paid time off and
holidays, and paid training days
- Choose your schedule within the hours of operation!
- Health and wellness programs with trained partners to help promote a
healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience
Responsibilities
- The Customer Service Rep Remote position works from home and
interfaces with customers via inbound/outbound calls, emails, live
chat, and/or via the Internet
- This position provides customer service support and resolution of
routine problems and questions regarding products and/or services
- Provide inbound and outbound customer support using a call flow
guide
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experienceswith a smile
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JOTTS KITCHEN ENTERPRISES, INC.