Communication Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Organizational Skills
The Wall Group is a global creative agency supporting clients across fashion, beauty, and entertainment. We are hiring a Customer Service Representative (Remote) in New York, NY. Full-time and part-time schedules available.
Responsibilities
- Respond to customer questions
- Provide email and chat support
- Maintain accurate account notes
- Escalate complex service issues
Skills & Experience
- Customer service experience preferred
- Strong communication abilities
- Organized and detail-oriented mindset
- Comfortable working independently
Preferred Qualifications
- Previous remote support experience
- Familiarity with CRM systems
Compensation & Benefits
- $24–$29/hour
- Flexible remote scheduling
- Supportive team culture
- Long-term advancement opportunities
Apply today to join The Wall Group remote support team. Qualified applicants will be contacted.