Customer Service Representative

Aya Healthcare

Pleasant Grove, UT

JOB DETAILS
SKILLS
Billing, Business Practices, Communication Skills, Compensation and Benefits, Customer Support/Service, English Language, Healthcare, Healthcare Quality, Human Resources, Lift/Move 20 Pounds, Marketing, Microsoft Office, Microsoft Outlook, Microsoft Windows Operating System, Multilingual, Patient Assessment, Personal Care, Personal Injury, Presentation/Verbal Skills, Regulations, Regulatory Compliance, Spanish Language, Time Management, Treatment Evaluation, Typing, Worker's Compensation, Writing Skills
LOCATION
Pleasant Grove, UT
POSTED
Today

Advanced Medical Management Llc (Amm) Job Posting

At Advanced Medical Management LLC (AMM) we provide management services unto a host of healthcare companies throughout Maryland Delaware Virginia and Pennsylvania (collectively with AMM the Enterprise) who furnish high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries. The healthcare companies we counsel and service offer an extensive slate of office-based diagnostic surgical and rehabilitation services provided by compassionate and skilled professionals who medically manage each patient from evaluation through treatment to ensure patients have the best achievable outcomes. Our healthcare companies are leaders in care delivery for personal injury and workers compensation cases in particular and have a proven track record of returning patients to their pre-injury level of activity as quickly as possible. We are devoted to furnishing highly competent and timely services in compliance with all applicable legal regulatory and ethical standards a commitment to doing things right. We strive to be a good corporate citizen and integrate ESG (environmental social and governance) considerations within our Enterprise business practices. Our mission is to benefit the healthcare companies we serve as well as all of our collective employees and communities.

Job Duties

Schedule and re-schedule appointments requested via phone email fax chat and web portal. Utilize computerized systems and apps for daily work assignments. Interface with other departments including billing marketing and human resources. Perform other duties and assignments as directed and/or as necessary. Other duties as assigned.

Minimum Requirements

High school diploma or GED equivalent. Working knowledge of computers. Bilingual in Spanish and English.

Additional Skills/Competencies

Excellent customer service skills verbal and written communication skills. Knowledge of computer applications including Windows Microsoft Office Outlook and business related websites. Typing 50+ WPM. Knowledge of commercial insurance workers compensation and personal injury benefits. Ability to effectively interact with providers attorneys patients and co-workers.

Physical/Mental Requirements

Sitting standing walking reaching above shoulder length working with body bent over at waist working in kneeling position climbing stairs climbing ladders working with arms extended at shoulder length lifting maximum of 20 lbs.

About the Company

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Aya Healthcare