Customer Service Representative

Are you looking for a stable company where you can truly make a difference? Do you want to be part of a thriving, family-owned business that has been serving customers since 1934? Laurel Linen Service, Inc. is seeking a Customer Service Representative to join our team and contribute to our continued success. As a Customer Service Representative, you'll play a key role in providing exceptional service to our customers and supporting the overall operations of our growing business. We're looking for someone who is not only dependable but also motivated, detail-oriented, and passionate about helping others. If you have excellent phone skills, strong computer abilities, and are eager to grow with a respected local company, we'd love to hear from you!

Key Responsibilities:

• Process basic accounting tasks and data entry with a focus on accuracy
• Manage accounts receivable and handle customer inquiries over the phone
• Provide excellent customer service and build strong, lasting relationships with clients
• Support day-to-day administrative functions as needed

What We're Looking For:

• A professional and dependable team player who thrives in a customer-focused environment
• Strong communication skills (both verbal and written) with the ability to communicate clearly and effectively
• Proficient computer skills, including Microsoft Word, Excel, and Outlook
• Ability to use a 10-key calculator by touch and handle basic accounting functions
• High attention to detail and the ability to stay organized in a fast-paced environment

Pay and Benefits:

• Pay starting at $20.50 / hour
• Group Benefits Package including Medical, Dental, Vision, Short-Term Disability, Life Insurance, and 401(k) with generous company match
• Paid Vacation to help you recharge and maintain a healthy work-life balance
• A collaborative, family-oriented work culture that values each team member's contribution
• Opportunities for career growth and advancement within a stable, long-established company

Why Join Us?

At Laurel Linen Service, we offer much more than just a job - we offer the opportunity to build a rewarding career with a company that values its employees. We are committed to growth, innovation, and social responsibility. We believe in offering our employees a comprehensive benefits package and a supportive work environment where you can grow professionally and make a real impact.

About Laurel Linen Service, Inc. Laurel Linen Service, Inc. has been a trusted partner for businesses in hospitality, healthcare, and more since 1934. As a leader in linen rental and commercial laundry services, we are committed to reducing our environmental footprint while helping our clients achieve their goals. Our family-owned business takes pride in providing top-quality service and fostering a culture of care, respect, and responsibility.

Laurel Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.