Business Development, Business Growth, Consulting, Consumer Promotions, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Exceeded Sales Goal, Promotional Programs, Resolve Customer Issues, Sales, Sales Closing Skills, Sales Promotions, Set Goals, Team Player, Up-Selling
Innovative Promotions is a rapidly growing, innovative business consulting firm on a mission to revolutionize the consumer experience. We provide an unmatched experience for all of our consumers, thanks to our remarkable Customer Service Representative team. We are a family, and it is this bond of trust, interdependence, and responsibility that enhances our ability to achieve recurring success. Our ability to function as a cohesive Customer Service Representative and sales team ensures that we offer our associates and our clients unlimited growth and business development.
We Are Looking For A Customer Service Representative Who Is:
- Reliable : 100% integrity, responsible, and winning attitude
- Consumer-centric : Enjoys interacting with others and making someone’s day
- Versatile/flexible : Ability to roll with the punches, think swiftly on your feet, close a sale in needed, and develop brilliant solutions
- Achievement-oriented : Thrives on taking challenges head-on to accomplish set sales goals
- Autonomous/Independent : Works exceptionally well with minimal direction
- Innovative : Creative with the ability to think outside the box
As A Company We Are:
- Growth-oriented: We are competitive and want to see infinite growth for our team members
- Performance-oriented: We want to see all of our Customer Service Representative and Sales Associates achieve their highest potential
- People-oriented: We are supportive, family-oriented, and fairness-focused
- Team-oriented: We are an upbeat, inclusive, and collaborative environment
As A Customer Service Representative, You Will:
- Ensure accurate entry of customer contact information
- Maintain a cheerful attitude when working with a variety of customers
- Handling all questions and inquiries from new and potential customers face-to-face
- Exceed targets and sales goals by upselling and promoting new products and/or services
- Resolving customer issues in a friendly, helpful way
- Assist the sales team in acquiring and retaining new customers
- Maintain comprehensive knowledge of our clients or sales promotions by attending client meetings