The Personal Lines Customer Service Representative supports personal lines clients and internal producers with day-to-day service needs across the policy lifecycle.
They handle policy changes, renewals, onboarding, and client correspondence, ensuring accurate processing and thorough documentation to deliver high-quality customer service and maintain E&O standards.
This role requires a Property and Casualty license, 3+ years of agency experience, strong organizational skills, and excellent communication.
The position is based in Northville, MI, in-office full-time with potential hybrid options.
Benefits include competitive pay ($23-$30/hr), flexible time off, paid holidays, a 401(k) with matching, and comprehensive health plans.
Pre-employment testing and background checks are required.