This role involves providing exceptional customer service for a furniture logistics company. You will handle inbound calls, texts, and emails to confirm delivery schedules, provide real-time updates, troubleshoot issues, and coordinate with customers, shippers, and internal teams. Additionally, you'll assist with general office tasks such as welcoming visitors and maintaining supplies.
Ideal candidates are tech-savvy, quick learners, problem solvers, and strong communicators who stay professional under pressure. The position is full-time, in-office in Norcross, GA, with a schedule Monday to Friday, 8:30 am to 5:00 pm, with occasional Saturday work and flexible hours based on business needs.