The Sales/Customer Service Representative is the organization's face, responsible for professional representation, building rapport, and guiding warm leads through the sales process with integrity.
They communicate customer needs, recommend programs, conduct sales presentations, process payments, and handle inquiries and complaints.
The role requires maintaining accurate records, utilizing CRM software, and ensuring compliance with policies.
Key skills include sales, negotiation, communication, problem-solving, organization, and proficiency with Microsoft Office, Google Suite, and CRM tools.
Candidates should have at least 2 years of inside sales experience, bilingual in English and Spanish, a high school diploma (preferred Bachelor's), and physical ability to work in a fast-paced environment.
Benefits include health coverage, paid time off, 401K, tuition reimbursement, and training opportunities.
The company values diversity and fosters an inclusive workplace.