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Customer Service Representative (Part Time)

Express Employment Professionals Defunct

Racine, WI

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JOB DETAILS
SALARY
SKILLS
Billing, Communication Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer/Client Research, Data Management, Data Processing, Data Quality, Detail Oriented, Develop and Maintain Customers, Documentation, High School Diploma, Intuit Quickbooks, Manufacturing, Microsoft Office, Multitasking, Online Chat, Order Picking/Packing, Order Processing, Organizational Skills, Payment Processing, Presentation/Verbal Skills, Product Pricing, Telephone Skills, Writing Skills
LOCATION
Racine, WI
POSTED
1 day ago
Job Full Description

Express Employment is partnering with a local company in Racine to hire a Part time Customer Service Representative. This role is responsible for delivering excellent customer service while supporting order processing, data management, and overall office operations in a fast-paced environment.

Key Responsibilities:

Answer incoming calls and assist customers via phone and live chat
Provide quotes and send order confirmations
Enter and maintain accurate customer data in CRM systems
Process orders and verify pricing, product details, and availability
Create work orders, packing lists, and maintain organized documentation
Monitor and respond to customer reviews
Support invoicing, payment processing, reporting, and general office tasks as needed

Qualifications:

Previous experience in customer service role in manufacturing industry

High school diploma or GED required

Strong attention to detail and accuracy
Excellent written and verbal communication skills
Proficiency in Microsoft Office; QuickBooks is a plus
Ability to multitask, stay organized, and work independently

Shift: 1st shift, part time, 25 hours per week (growth opportunities)
Pay: $20.00 per hour

#2069WI

Racine, WI
2069
1300 South Green Bay Road
Suite 200
Racine, WI 53406

About the Company

E

Express Employment Professionals Defunct

As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.

COMPANY SIZE
10 to 19 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
WEBSITE
http://Expresspros.con/waxahachietx

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