Part-Time Customer Service Representative role involves assisting customers via phone, email, or fax by providing product information, processing orders, issuing quotes, and updating systems using MDG and SAP. The position includes coordinating with sales, logistics, and quality teams to ensure timely shipments and handling customer complaints for investigation. Candidates should have at least a high school diploma, two years of customer service experience (preferably in manufacturing), strong communication, organizational, and problem-solving skills, and proficiency in MS Office. Knowledge of ISO standards is a plus. The role offers an inclusive work environment committed to diversity and equal opportunity. For inquiries, contact hrdirect-americas@heraeus.com or visit the company’s careers page.