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Customer Service Representative

Boutique Recruiting

Orange, CA

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JOB DETAILS
SALARY
$55,000–$65,000 Per Year
SKILLS
Billing, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Distribution Channel, Document Management, Health Plan, Inventory Management, Microsoft Excel, Microsoft Outlook, Order Processing, Order/Customer Fulfillment, Service Delivery, Stock Keeping Unit (SKU), Team Player, Telephone Skills, United States Department of Energy (DOE), Writing Skills
LOCATION
Orange, CA
POSTED
Today
Position Title: Customer Service Representative

This position offers an opportunity for a dedicated individual to join a collaborative team in a supportive environment. The role focuses on customer interactions, order processing, and inventory management, requiring a keen attention to detail and strong communication skills. Candidates will engage with clients and subcontractors, ensuring accurate order fulfillment and service delivery. The work atmosphere is friendly and team-oriented, promoting both personal and professional growth. This position is ideal for those who thrive in a structured yet light-hearted workplace.

Salary Range: $55,000 - $65,000 / Year DOE

Customer Service Responsibilities:
  • Answer phones and manage customer inquiries for approximately three hours daily
  • Handle client order requests and service orders through email and phone
  • Coordinate with subcontractors for quotes as needed
  • Notify distributors regarding orders
  • Assist with invoicing, managing around 150 documents monthly
  • Ensure accuracy in part numbers and order numbers for fulfillment
  • Provide backup support to the customer service department for parts ordering
Customer Service Requirements:
  • 3-5 years of experience in order entry and customer service, particularly with large SKUs
  • Proficiency in inventory management
  • Strong numerical skills and attention to detail
  • Excellent written communication abilities
  • Technologically adept, with experience using a CRM
  • Proficient in Excel (formulas) and Outlook
  • Billing experience is preferred
Benefits:
  • Medical plans with 75% coverage of employee premium after 90 days
  • Dental and vision coverage
  • One week of vacation in the first two years, increasing to two weeks in the third year
  • One week of sick leave
  • Seven paid holidays annually
  • Quarterly bonuses based on company performance
  • Annual reviews and potential raises

If you are a Customer Service looking to take the next step in your career, apply now! #LI-KL2

About the Company

B

Boutique Recruiting

San Diego Pro Staffing is a woman-owned boutique staffing and recruiting firm whose principals have been providing top notch recruiting services for over ten years. We focus on companies who are hiring professionals in Accounting, Finance, Human Resources and Administrative Services. Many of our clients include small and medium sized businesses as well as large regional firms.

Our passion is helping employers find the best talent in the market. We stand behind what we deliver via our guarantee. We look forward to assessing your needs and building a mutually beneficial partnership.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2014
WEBSITE
http://www.boutiquerecruiting.com/

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