Customer Service Representative of BestResponse Intensive Crisis Center

BestSelf Behavioral Health Inc

Buffalo, NY

JOB DETAILS
SALARY
$41,424–$51,461 Per Year
SKILLS
Academic Intervention, Activities of Daily Living (ADLs), Behavioral Health, CSS (Cascading Style Sheet), Case Management, Certified Case Manager (CCM), Clinical Medicine, Communication Skills, Community Support, Crisis Intervention, Cross-Functional, Customer Support/Service, Developmental Disabilities, Driver's License, Health Education, Healthcare, High School Diploma, Leadership, Licensed Clinical Social Worker (LCSW), Licensed Practical Nurse/Licensed Vocational Nurse, Medications, Mentoring, Network Support, Organizational Skills, Personal Care, Presentation/Verbal Skills, Psychiatry and Mental Health, Quality of Care, Registered Nurse (RN), Special Needs, Substance Abuse, Surveillance, Team Player, Treatment Plan, Writing Skills
LOCATION
Buffalo, NY
POSTED
30+ days ago

Get to know us

Stairways Behavioral Health (SBH) has been serving the Erie community since 1961 by providing mental health care and addiction treatment to persons at any stage of their life. SBH provides services to more than 6,000 consumers.

Category All Drug & Alcohol Clinical Direct Care Case Manager Nurse Location All Erie County 13 Career Opportunities at Stairways Behavioral Health

New Posting Certified Recovery Specialist - Drug and Alcohol Erie, PA 16505 $14.63/hr Hourly, non-exempt position Full-time Comprehensive Benefits Package Now offering DailyPay; A financial wellness platform that enables employees to access earned wages before payday.

POSITION SUMMARY: This position is responsible for providing support and guidance to individuals struggling with addiction issues or co-occurring substance abuse and mental health issues. The position will provide outreach, mentoring, and peer support at all stages of the recovery process. The position includes face to face contact both individually and in groups; assisting individuals in developing a recovery plan and achieving objectives; assisting individuals in selecting services and/or program offerings that will be useful in achieving their recovery goals; offering support and mentoring as needed in the implementation of the recovery plan; and, exploring, securing and utilizing each clients support network and/or community resources.

MINIMUM QUALIFICATIONS: High School graduate or General Equivalency Diploma (GED) and be 18 years of age or older Must have a minimum of three years in recovery from addiction to alcohol or other drugs and have a strong recovery program that includes natural supports Must have Recovery Specialist certification through the Pennsylvania Certification Board Valid drivers license with access to a vehicle during scheduled work hours.

BENEFITS: Generous Paid Leave - including Paid Time Off, holidays, and personal days Comprehensive Insurance Coverage - medical, dental, vision, life, and long-term disability Flexible Spending Account (FSA) Retirement Plan with employer contributions Pet Insurance options Public Service Loan Forgiveness Program eligibility (if applicable) Employee Assistance Program (EAP) for confidential support and resources Additional Perks - and more!

ABOUT US: Today, Stairways Behavioral Health is the most progressive mental health care provider in Erie, serving more than 8,000 people annually and employing more than 280 full and part-time mental health professionals. The conviction of the founders remains Stairways mission 60 years later, focusing primarily on adults. Stairways in an affiliate of Journey Health System, headquartered in Bradford, PA.

STAIRWAYS MISSION: Stairways Behavioral Health assists persons with mental health care and addiction needs at any stage of life in their recovery by providing comprehensive rehabilitation, treatment, and supports essential for living, working, learning and participating fully in the community.

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New Posting Masters Level - Mental Health Professional - LTSR- ERIE Erie, PA 16505 $41,424/yr - $51,461/yr Salaried Full-Time Comprehensive benefits package Now offering DailyPay; A financial wellness platform that enables employees to access earned wages before payday.

POSITION SUMMARY: The Mental Health Professional (MHP) functions as a clinical member of the multidisciplinary team and provides treatment, rehabilitation, and support services to clients enrolled in the LTSR program. Responsibilities include, but are not limited to, the following: individual and group therapy, case management, medication monitoring, assistance with the activities of daily living (ADL), crisis intervention, psychosocial education, vocational support and supportive counseling.

MINIMUM QUALIFICATIONS: Masters level degree or higher in generally recognized clinical discipline and one (1) year of mental health clinical experience Registered, licensed or certified if profession is governed by such a board in the Commonwealth Exceptional communication skills, both written & verbal, organizational skills & the ability to effectively work with a team of other mental health professionals.

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New Posting Counselor - Part-time - Gage Erie, PA 16505 $19.67/hr - $22.73/hr Hourly Part-time Now offering DailyPay; A financial wellness platform that enables employees to access earned wages before payday.

POSITION SUMMARY: This position is responsible for the treatment and care coordination for clients at Gage House. Duties include: level of care assessments, intake/orientation, developing and implementing preliminary and comprehensive treatment plans, as well as providing individual and group counseling to provide clients with the opportunity to work towards treatment goals and explore recovery.

MINIMUM QUALIFICATIONS: Bachelors level degree in related field or equivalent education and experience as determined by agency standards and guidelines of position Must have valid Pennsylvania licensure or Pennsylvania Certification Board credentials, including LPC, LCSW, LSW, CAAC, CADC, CAADC, or CSS or be able to acquire licensure or credentials within two (2) years of hire.

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New Posting Blended Case Manager - ERIE Erie, PA 16505 $18.38/hr - $21.24/hr Hourly Full-time Now offering DailyPay; A financial wellness platform that enables employees to access earned wages before payday.

POSITION SUMMARY: The position is responsible for assisting individuals in obtaining mental health support services by creation, coordination and implementation of goal plans which incorporate recovery principles as well as resource coordination needs.

MINIMUM QUALIFICATIONS: Bachelors level degree in related field or equivalent education and experience as determined by agency standards and guidelines of position Valid drivers license and access to a vehicle during scheduled work hours.

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New Posting Certified Recovery Specialist - Part-time - Gage Erie, PA 16505 $16.83/hr Hourly Part-time Now offering DailyPay; A financial wellness platform that enables employees to access earned wages before payday.

POSITION SUMMARY: This position is responsible for providing support and guidance to individuals struggling with addiction issues and/or co-occurring substance abuse and mental health issues.

MINIMUM QUALIFICATIONS: High School graduate or General Equivalency Diploma (GED) and be 18 years of age or older Must have a minimum of three years in recovery from addiction to alcohol or other drugs and have a strong recovery program that includes natural supports Must have Recovery Specialist certification through the Pennsylvania Certification Board Valid drivers license with access to a vehicle during scheduled work hours.

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New Posting Part-Time Aide - Personal Care Home - 3rd Shift - BU Erie, PA 16505 $15.30/hr Hourly Part-time Now offering DailyPay; A financial wellness platform that enables employees to access earned wages before payday.

POSITION SUMMARY: This position is responsible for enhancing the abilities of clients to lead self-determined lives by providing the necessary support and information for them to implement their rehabilitation / treatment plans in a collaborative and expeditious manner.

MINIMUM QUALIFICATIONS: High school diploma or equivalent Effective communication skills, both written & verbal, organizational skills, knowledge of practical self-care skills & ability to work with minimal supervision.

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New Posting Receptionist - Drug & Alcohol Clinic - Part-Time - BU Erie, PA 16505 $15.30/hr Hourly Part-time Now offering DailyPay; A financial wellness platform that enables employees to access earned wages before payday.

POSITION SUMMARY: This position is responsible for enhancing the abilities of clients to lead self-determined lives by providing the necessary support and information for them to implement their rehabilitation / treatment plans in a collaborative and expeditious manner.

MINIMUM QUALIFICATIONS: High school diploma or equivalent Effective communication skills, both written & verbal, organizational skills, knowledge of practical self-care skills & ability to work with minimal supervision.

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New Posting Nurse - RN - Long-term Structured Residence Erie, PA 16505 $55,321 - $59,475 Salary Full-Time Comprehensive benefits package Now offering DailyPay; A financial wellness platform that enables employees to access earned wages before payday.

$7,000 Commitment Bonus

POSITION SUMMARY: This position is responsible for assessing client physical and mental health needs, planning of any medical interventions that might be needed for inclusion in the treatment plan, health education, advocacy, medication monitoring and the overall surveillance and maintenance of the health needs of staff and clients.

MINIMUM QUALIFICATIONS: Current licensure as Registered Nurse by State of Pennsylvania; experience working with individuals with mental illness, developmental disabilities, and/or substance abuse disorders preferred.

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New Posting Mental Health Professional - Assertive Community Treatment (ACT) program Erie, PA 16505 $41,242 to $51,461/yr based on experience Salary Full-Time Comprehensive benefits package Now offering DailyPay; A financial wellness platform that enables employees to access earned wages before payday.

3,000 Commitment Bonus

POSITION SUMMARY: The Mental Health Professional (MHP) functions as a clinical member of the multidisciplinary team and provides treatment, rehabilitation, and support services to clients enrolled in the ACT program.

MINIMUM QUALIFICATIONS: Masters level degree & licensure in related field Exceptional communication skills, both written & verbal, organizational skills & the ability to effectively work with a team of other mental health professionals.

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New Posting Nurse LPN - Long-Term Structured Residence Erie, PA 16505 $20.48 - $26.31 Hourly Part-Time Weekends Fri. 5pm to 9pm Sat. 5pm to 9pm Sun. 7am to 11am Now offering DailyPay; A financial wellness platform that enables employees to access earned wages before payday.

$2,500 Commitment Bonus - External Candidates only

POSITION SUMMARY: This position is responsible for supporting the Registered Nurse with assessments of client physical and mental health needs, planning all medical interventions for

About the Company

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BestSelf Behavioral Health Inc