As a Customer Service Representative, you will be the first contact for external Industrial Coatings customers, handling order processing, tracking, and updates across multiple fulfillment centers. You will collaborate with Supply Chain, Operations, and Shipping teams to ensure timely delivery, maintain accurate product and customer data, and resolve issues proactively. The role involves managing an account load, partnering with the Commercial Team, and supporting high-volume customer inquiries via email. Qualifications include a HS Diploma, 2+ years of customer service experience, proficiency with computers and order systems like Oracle or SAP, and attention to detail. Benefits include medical, dental, vision, life insurance, PTO, 401k, and career development opportunities. This position offers a foundation for career growth in a dynamic environment focused on customer satisfaction and operational excellence.