Customer Service Representative National Accounts

Sika

Canton, MA

JOB DETAILS
SKILLS
Back Orders, Business Growth, Communication Skills, Customer Support/Service, Detail Oriented, Health Plan, Microsoft Windows Operating System, National Sales, Network Operations Center, Order Management, Order Processing, Problem Solving Skills, Resolve Customer Issues, Roofing, SAP, SAP SD
LOCATION
Canton, MA
POSTED
1 day ago

Seeking an experienced Customer Service Representative (National Accounts) for a growing Roofing Business. This high-level role involves managing customer orders, using SAP Sales and Distribution module, and servicing National Accounts and Data Center clients. Key responsibilities include processing orders, monitoring SAP back-orders, promptly answering customer inquiries, and maintaining product knowledge. The role offers backup support, follows company policies, and performs miscellaneous duties. Qualifications include a bachelor's degree (preferred), 3-7 years of relevant experience, strong problem-solving and communication skills, proficiency in SAP SD and Windows applications, and attention to detail. Benefits include 401k, bonuses, health coverage, paid leave, professional development, and more. The company promotes a culture of entrepreneurship, safety, diversity, and sustainability, ensuring fair pay and equal opportunity for all applicants.

About the Company

S

Sika