Customer Service Representative

Nashville International Airport

Nashville, TN

JOB DETAILS
SALARY
SKILLS
Airport Management, Background Investigation, Communication Skills, Customer Support/Service, High School Diploma, Interviewing Skills, Multilingual, Onboarding, Resolve Customer Issues, Testing, Willing to Travel
LOCATION
Nashville, TN
POSTED
2 days ago

This role is for a Customer Service Representative at an essential regional airport, supporting its contribution to local growth and economy.
In this position, you'll provide excellent customer service, answer inquiries, operate lost and found services, and assist international travelers.
Responsibilities include sharing flight and airport information, managing passenger flow, monitoring flight display systems, addressing safety hazards, and conducting passenger feedback surveys.
Candidates should have strong communication skills, proficiency with office tools, and the ability to build positive relationships.
Qualifications include a high school diploma, customer service experience, and the ability to obtain a security badge.
Preferred candidates may have an associate’s degree, multilingual skills, and 2-4 years of hospitality or customer service experience.
Benefits include health insurance, paid holidays, educational assistance, and retirement plans.
Apply online; the process involves skills testing, interviews, background checks, and onboarding.
Starting salary is $17.47/hour.

About the Company

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Nashville International Airport