The talentedCustomer Service Representativesat our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity!
Our Customer Service Representatives are professionals who possess a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.
Duties and Responsibilities:
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Prompt recognition of internal and external customers.
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Friendly and courteous when approached in person or on the telephone.
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Resolve customer issues with minimal supervision.
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Follows up with customers in a timely fashion.
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Handles payments, financing and refunds within company guidelines.
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Maintain accurate records by utilizing all available technology.
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Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
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Update and maintain all customer service reports and records.
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Perform other duties as assigned
What we offer our Kane’s Team Members:
- Health Benefits to include Medical, Dental, Vision, Supplemental Insurance, Telemedicine
- Free Life Insurance
- 401k/Profit Sharing Plan
- Career Growth
- Social Responsibility to include building Habitat Houses, American Heart Association Fundraising, to name a few
- Furniture Discounts
- Working for a great store team!
- Compensation commensurate with your experience