Customer Service Representative Morning

Planet Fitness

Cedar Rapids, IA

JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Customer Experience, Customer Support/Service, Lift/Move 50 Pounds, Physical Demands, Problem Solving Skills, Sales, Telephone Skills
LOCATION
Cedar Rapids, IA
POSTED
2 days ago

Responsible for driving new member sales and delivering exceptional customer service to create a positive member experience.

Essential duties include greeting potential members, managing front desk tasks (answering calls, member check-ins, sign-ups, cancellations, and updating accounts), and assisting with member inquiries and issues.

Key behavioral traits involve strong communication, active listening, problem-solving, tact, and professionalism.

Minimum qualifications include honesty, a good work ethic, strong customer service skills, and basic computer proficiency.

Physical demands involve standing and talking most of the shift, with the ability to lift up to 50 lbs.

Benefits offered include insurance options, a scholarship program, free membership for employees and a guest, and opportunities for career growth.

Join a motivated team committed to providing an inclusive, motivating environment focused on enhancing members' lives.

About the Company

P

Planet Fitness