Customer Service Representative

Graybar Electric Company

Miami, FL

JOB DETAILS
SALARY
$21.48–$29.97 Per Hour
SKILLS
Billing, Communication Skills, Customer Support/Service, English Language, High School Diploma, Maintenance Services, Multilingual, Order Processing, Product Support, Sales, Spanish Language
LOCATION
Miami, FL
POSTED
1 day ago

Make a difference as a Customer Service Representative by serving as a key contact for customers to ensure their satisfaction.
In this role, you will

  • Handle customer calls, correspondence, and requests with professionalism and courtesy
  • Enter orders, support product selection, and coordinate service requests such as billing and claims
  • Assist in selling goods and services on inbound calls
  • Follow up on customer issues to ensure top quality experiences

Requirements include strong communication skills, a passion for customer service, and 2+ years of experience preferred. A high school diploma is required; a degree and bilingual skills in English and Spanish are a plus.
Shift is Monday - Friday, 8:00am - 5:00pm, with compensation ranging from $21.48 to $29.97 per hour based on experience.

Benefits include comprehensive health plans, life insurance, flexible spending accounts, profit sharing, 401(k), paid time off, holidays, wellness days, community service days, career development, and more. The company values diversity, inclusion, and employee ownership, fostering a collaborative environment where employees can grow, learn, and make a difference.

About the Company

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Graybar Electric Company

Graybar is a leader in the distribution of electrical, telecommunications, and networking products and an expert provider of related supply chain management and logistics services. As one of the largest employee-owned companies in North America, Graybar offers exciting career opportunities and an environment energized by a history of teamwork, innovation and continuous success. This is your chance to join a Fortune 500 company with a 140-year history of entrepreneurial innovation and a philosophy of "promote from within". Join our team and let Graybar work to YOUR advantage!

Graybar offers a comprehensive benefits package which includes health insurance (medical, dental, prescription drug, and vision), education reimbursement, vacation and holiday pay. In addition, Flexible Spending Accounts, Life Insurance, and Disability benefits are provided. Employees can plan for retirement and invest well with retirement savings tools such as Profit Sharing,401(K), and Employee Stock Purchase plans.

Graybar is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, religion, sex, national origin, age, disability, ancestry, family care status, veteran status, marital status, sexual orientation or any other lawfully protected status. Minorities, women, disabled persons, and veterans are encouraged to apply.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Electronics, Components, and Semiconductor Mfg
FOUNDED
1869
WEBSITE
http://www.graybar.com/