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Customer Service Representative - Manufacturing Supply Company

Doherty

Minneapolis, MN

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JOB DETAILS
SALARY
$21–$25 Per Hour
SKILLS
Communication Skills, Consulting, Corrective Action, Customer Relations, Customer Support/Service, Detail Oriented, Follow Through, Health Plan, Inside Sales, Manufacturing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Mobile Applications, Multitasking, Order Management, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Purchase Orders, Resolve Customer Issues, Revenue Growth, Sales, Sales Support, Time Management, Writing Skills
LOCATION
Minneapolis, MN
POSTED
1 day ago
Job Description

Job Title: Customer Service Representative
Location: St. Louis Park, MN
Compensation: $21.00-$25.00 per hour - paid weekly
Schedule: 1st Shift | Monday-Friday | Flexible Business Hours
Job Type: Contract-to-Hire (4 months) | Full-timeAbout the Opportunity
Doherty Staffing Solutions is hiring a Customer Service Representative for an industrial supply distributor in St. Louis Park, MN. In this role, you'll support a growing sales team by managing orders, resolving customer issues, and ensuring smooth communication between departments. If you enjoy a fast-paced environment and problem-solving while working with customers and vendors, this could be a great fit. Read below for more information!What You'll Do as a Customer Service Representative:• Process purchase orders and generate quotes for products and services
• Review orders for accuracy and completeness using internal and external systems
• Communicate with customers and vendors via phone and email (inbound and outbound)
• Resolve product and order issues in collaboration with the sales team
• Provide updates on order status, lead times, and shipping details
• Identify errors and take corrective action to improve processes
• Serve as a liaison between customers, sales, and internal departments
What You Need to Bring to the Customer Service Representative role:• Experience navigating multiple software systems
• Strong written and verbal communication skills with timely follow-up• Knowledge of manufacturing preferred • Ability to work independently and know when to ask questions
• Strong organizational skills with the ability to manage multiple priorities
• Attention to detail and strong critical thinking skills
• Positive attitude with flexibility to adapt to changing priorities
• Ability to build relationships with customers and team members
• Intermediate Microsoft Office skills (Excel, Outlook, Word) Why You'll Like Working with Doherty Staffing Solutions
Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable. As a family-owned company with over 45 years in business, we pride ourselves on providing personalized support through a local, dedicated recruiter and maintaining a strong reputation backed by positive online ratings. We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer, welcoming candidates from all backgrounds and experiences.Ready to Apply?
Click "Apply Now" to complete our quick, mobile-friendly application. If you have questions about this Customer Service Representative role, contact our office at 952-832-3576.Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits.

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As an equal-opportunity employer (EOE), Doherty Staffing Solutions welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

About the Company

D

Doherty