Customer Service Representative

Farmers Agency

Mansfield, TX

JOB DETAILS
SALARY
$30,000–$45,000 Per Year
LOCATION
Mansfield, TX
POSTED
12 days ago

The Jayvon Wilkerson Agency in Mansfield, TX is hiring a Full-Time Customer Service Sales Representative! Were looking for a motivated, people-focused individual who enjoys building relationships and helping others. This role offers great income potential, career growth, and the chance to make an impact by matching customers with the coverage that fits their needs.

General Lines Texas Property & Casualty license must be active to be considered.

Salary Range: $30000.00 - $45000.00 per year


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Flexible Schedule


Responsibilities

  • Welcome every customer to the office with professionalism and a positive attitude.
  • Assist customers with policy updates and changes.
  • Collect and organize all necessary trailing documents.
  • Manage incoming claim calls and ensure timely follow-up.
  • Prepare and provide Evidence of Insurance as needed.
  • Record all customer interactions accurately in eAgent.
  • Accept and process customer premium payments.
  • Respond promptly to incoming phone calls.
  • Stay current with underwriting, rating, and compliance guidelines.
  • Meet or exceed phone time and sales activity expectations set by management.
  • Coordinate and schedule appointments for the sales team with prospective clients.

Requirements
  • A Property & Casualty insurance license is required.
  • A Life & Health Insurance license is preferred.
  • Maintain an energetic, positive, and enthusiastic attitude.
  • Be a proactive self-starter with a strong sense of urgency.
  • Demonstrate the ability to multitask, follow through, and stay organized.
  • Work confidently and effectively both independently and as part of a team.
  • Show strong problem-solving skills and attention to detail.
  • Exhibit excellent spelling, grammar, and communication abilities.

About the Company

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Farmers Agency