Customer Service Representative - Mail & Inventory Support

American Federation of State, County and Municipal Employees

Washington, DC

JOB DETAILS
SKILLS
Administrative Skills, Conference Management, Customer Support/Service, Driver's License, High School Diploma, Identify Issues, Inventory Management, Mail Processing, Mail Services, Maintenance Services, Microsoft Office, Organizational Skills, Willing to Travel
LOCATION
Washington, DC
POSTED
1 day ago

This role provides clerical and support services within the Administration Department, focusing on excellent customer service for staff, affiliates, and members.

  • Responsibilities include handling mail, processing packages, managing inventory, and responding to service requests.
  • Operates mailroom equipment, prepares shipments, and maintains organized storage areas both onsite and offsite.
  • Assists with document scanning, inventory management, and fulfilling merchandise orders, updating relevant databases.
  • Performs administrative tasks such as switchboard coverage, office moves, and conference setup, and troubleshoots phone/system issues.
  • Requires a high school diploma, three years of relevant experience, proficiency in MS Office, and the ability to operate mailroom equipment safely.
  • Must have a valid driver’s license, be willing to travel, and work overtime as needed.

  • Candidates may undergo a skills assessment, and the employer is an equal opportunity organization.

About the Company

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American Federation of State, County and Municipal Employees