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Customer Service Representative

Adecco Colombia S.A.

Louisville, KY

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JOB DETAILS
SALARY
$15.50–$17 Per Hour
SKILLS
Biology, Biotech and Pharmaceutical, Call Centers, Communication Skills, Customer Relations, Customer Support/Service, Documentation, Healthcare, Healthcare Providers, Medications, Microsoft Office, Organizational Skills, Pharmacy, Problem Solving Skills, Resolve Customer Issues, Team Player, Typing
LOCATION
Louisville, KY
POSTED
Today
Customer Service Representative

Louisville, KY
$15.50-$17.00 per hour
Schedule:
  • Training (Onsite): Monday-Friday | 8:00 AM - 4:30 PM (6-8 weeks)
  • After Training(Hybrid): Monday-Friday | 9:30 AM - 6:00 PM
Looking for a career where you can make a difference?

Adecco Healthcare & Life Sciences is excited to partner with a leading pharmaceutical client to find friendly, customer-focused individuals to join their team as Customer Service Representatives in Louisville, KY.

If you enjoy helping people, solving problems, and working in a supportive team environment, this could be the perfect opportunity for you! This is a temp-to-hire position with paid training, opportunities for long-term growth, and the ability to transition to a hybrid work schedule after successfully completing training.
What You'll Do

As a Customer Service Representative, you'll play an important role in supporting patients, caregivers, and healthcare providers by:
  • Answering inbound and outbound calls with professionalism, empathy, and care
  • Assisting with prescription refills and shipment scheduling
  • Providing accurate information and resolving customer questions
  • Documenting customer interactions accurately and efficiently
  • Following up to ensure each caller receives exceptional service
  • Working collaboratively with your team while following company policies and procedures
Every conversation is an opportunity to make a positive impact on someone's healthcare experience.
What We're Looking For

We're looking for someone who enjoys helping others and thrives in a customer-focused environment.

Qualifications include:
  • At least 1 year of call center experience
  • Healthcare or pharmacy experience is a plus
  • Excellent communication and active listening skills
  • Strong problem-solving and organizational abilities
  • Basic proficiency with Microsoft Office
  • Typing speed of 35 WPM or greater
  • Ability to obtain a Kentucky Pharmacy Technician Registration before or on your first day of employment
  • Reliable transportation
  • Must live within 100 miles of Louisville, KY
  • Ability to attend the full onsite training schedule
Why You'll Love This Opportunity

Competitive pay of $15.50-$17.00 per hour

Hybrid work schedule after successful training

Monday-Friday schedule with evenings and weekends free

Comprehensive paid training

Temp-to-hire opportunity with long-term career potential

Join a respected healthcare team supporting a leading pharmaceutical client

Make a meaningful difference by helping patients receive the medications and support they need

If you're ready to take the next step in your customer service career, we'd love to hear from you!

Apply today with your updated resume, and let Adecco Healthcare & Life Sciences help connect you with your next great opportunity!

Pay Details: $15.50 to $17.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance


Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the Company

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Adecco Colombia S.A.