Customer Service Representative (Loan Consultant II)

Lendmark Financial Services, LLC

Suffolk, VA

JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Consulting, Consumer Finance, Credit Processing, Customer Relations, Customer Support/Service, High School Diploma, Loan Approval, Loan Extensions, Marketing, Multilingual, Reporting Skills, Sales
LOCATION
Suffolk, VA
POSTED
1 day ago

The Loan Consultant II role involves providing exceptional customer service and personal loan solutions, focusing on building a customer base through sales, loan extensions, and referrals.

Key responsibilities include greeting and assisting customers, processing credit verifications, handling payments, approving loans within limits, managing collection accounts, preparing reports, and actively marketing branch products.

Requirements include a high school diploma or GED, 2-4+ years of consumer finance experience, cash handling skills, proficiency in computer applications, strong communication skills, and the ability to work independently.

Preferred qualifications are an associate's or bachelor's degree and bilingual skills.

Compensation varies based on experience, with eligibility for quarterly incentive bonuses. The work environment is office-based, offering a fast-paced, growth-oriented culture.

About the Company

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Lendmark Financial Services, LLC