Customer Service Representative

The Miles Agency

Lexington, SC

JOB DETAILS
SKILLS
Communication Skills, Cross-Selling, Customer Relationship Management (CRM), Customer Support/Service, Insurance, Maintenance Services, Meet Sales Quota, Record Keeping, Sales Prospecting, Team Player
LOCATION
Lexington, SC
POSTED
1 day ago

We are seeking a motivated team player for our high-producing insurance agency.
Benefits include 401(k) matching, performance bonuses, competitive salary, flexible schedule, paid time off, and training opportunities.

  • Handle inbound/outbound calls providing exceptional customer service and policy support.
  • Build trust with clients, identify cross-sell opportunities, and conduct insurance reviews.
  • Assist with payments, endorsements, and service requests.
  • Meet sales goals through cross-selling, lead follow-up, and win-back efforts.
  • Present policy options, ask for referrals, and maintain accurate records.
  • Stay current with product knowledge and evolving offerings.

Qualifications include active Property & Casualty License, 1+ year customer service experience, strong communication skills, self-motivation, organization, and CRM proficiency.
We offer a competitive salary, bonuses, paid training, and a supportive environment to grow your career while helping protect your community.

About the Company

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The Miles Agency