The Customer Service Representative is responsible for maintaining strong customer relationships by handling inquiries, updating policies, providing quotes, processing payments, and resolving issues efficiently.
Benefits include competitive pay, professional development, and job stability in a growing industry.
Responsibilities involve assisting existing clients with policy updates, claims, and documentation; supporting new clients through policy research, presentation, and binding; scheduling appointments; reviewing policies; and ensuring accurate records in the agency management system.
Qualifications include an insurance license, at least two years of commercial and personal lines experience, strong communication and customer service skills, attention to detail, and proficiency with agency management tools.
Compensation ranges from $35,000 to $40,000 annually.
This role offers a flexible career path with growth opportunities in a trusted, expanding industry amidst a future workforce shortage.