Customer Service Representative

Marquee Staffing

Lake Forest, CA

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JOB DETAILS

SALARY

$19–$25 Per Hour

SKILLS

Administrative Skills, Business Ethics, Communication Skills, Corporate Policies, Customer Relations, Customer Support/Service, Detail Oriented, English Language, Interpersonal Skills, Order Processing, Project/Program Management, Public/Media/Press/Analyst Relations, Purchase Orders, Resolve Customer Issues, Returns Processing, SAP, Team Player, Time Management, Writing Skills

LOCATION

Lake Forest, CA

POSTED

1 day ago

$19 - $25/hr
8:00am - 5:00pm
Monday - Friday

Education / Certification / Experience required:

1+ years of experience in customer service and order entry
SAP experience preferred
Level and compensation depend on location, experience, education and skills

POSITION PURPOSE
The Customer Service Representative provides excellent customer service, processes customers consumable purchase orders accurately and on time, and maintains strong professional relationships. Assists customers with new orders, advises on the status of orders in process, furnishes information on new products and processes returns.

ESSENTIAL FUNCTIONS AND MAIN DUTIES

Complete accurate entry of customer orders
Effectively perform miscellaneous customer service and clerical functions
Establish and maintain professional working relations with customers
Provide superior customer service by resolving questions, requests, and problems promptly and courteously
Keep customers informed of Company policies, procedures, and status of their orders and accounts
Assist and support company personnel as needed
Keep management informed of area activities and of any significant problems
Adhere to all company policies, procedures, and business ethics codes
Duties may be modified or assigned at any time based on business need

Required:

Excellent communications and public relations skills
Display attention to detail
Display strong project management skills
Good interpersonal and public relations skills
Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
Able to work effectively both independently and in a collaborative team environment

WORKING CONDITIONS

SCHEDULE: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., MondayFriday, unless otherwise stated by the department manager. Holiday, weekend, and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Companys discretion.

PHYSICAL: Generally may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, and color vision. More specific details may be provided as needed or requested.

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Customer Service Representative

Marquee Staffing

Lake Forest, CA

About the Company

Marquee Staffing

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