Customer Service Representative

The Onin Group

Kansas City, MO

JOB DETAILS
SKILLS
Accounting, Billing, Calendar Management, Co-Payments, Communication Skills, Customer Relations, Customer Support/Service, Customer/Client Research, Develop and Maintain Customers, ERP (Enterprise Resource Planning), Inventory Management, Legal, Life Insurance, Logistics, Manufacturing, Multitasking, Order Management, Order Processing, Organizational Skills, Prescription Drugs, Problem Solving Skills, Production Planning, Production Schedule, RADIUS (Remote Authentication Dial-In User Service), Resolve Customer Issues, Team Player
LOCATION
Kansas City, MO
POSTED
Today
Overview

We are looking for a reliable and flexible Customer Service Representative who can thrive in a fast-paced manufacturing environment. This role involves supporting customers through various channels, managing orders and shipments using the ERP Radius system, and working closely with internal teams. The ideal candidate has ERP Radius experience, strong communication and organizational skills, and the ability to multitask while maintaining a customer-focused, problem-solving approach.

Skills and Experience

Order management - entering, tracking, and processing customer orders

Inventory control - monitoring stock levels and materials

Production planning - scheduling manufacturing jobs and workflows

Customer data - storing account details, history, and communication

Shipping & logistics - coordinating deliveries and tracking shipments

Accounting integration - linking orders to billing and financials

Benefits

Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.

  • Weekly pay
  • $5 prescription drugs
  • $5 doctor's visit copays
  • Free teledoctor service
  • Free counseling services
  • Life insurance included
  • Vision insurance included
  • Dental insurance included
  • Vacation and holiday pay
  • Scholarship Opportunities
  • 401(k) retirement plan
  • Free legal services
  • Our unbeatable employee discount program


Apply now so we can hold a spot for you. We can't wait to talk to you!

--Your nin team

About the Company

T

The Onin Group

The Ōnin Group is a privately held regional staffing agency serving the southeast, mid-south and southwestern United States. According to Staffing Industry Analysts, we have been ranked among the 100 Largest US Staffing Firms and among the 100 Fastest Growing US Staffing Firms. We also feature the most sophisticated staffing industry technology and hiring practices available today. In spite of our size, we have maintained the highly personalized service and partnership mindset indicative of a smaller, less bureaucratic company.

While many other staffing services have faltered in recent years, The Ōnin Group has enjoyed impressive yet responsible growth. We have built our business organically, by empowering our staff and developing strong long-term client relationships.

Many of our competitors claim to be full-service staffing agencies but when it comes down to it, many struggle at anything outside of their core business. Through divisional integration and strategic partnerships, the Ōnin Group provides 1st rate service in a number of verticals.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1994
WEBSITE
http://www.oningroup.com/