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Customer Service Representative

FASTSIGNS

Indianapolis, IN

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JOB DETAILS
SKILLS
Business-to-Business (B2B), Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, High School Diploma, Microsoft Office, Multitasking, Order/Customer Fulfillment, Organizational Skills, Problem Solving Skills, Process Management, Proposal Writing, Sales, Sales Management, Sales Strategy, Telephone Skills
LOCATION
Indianapolis, IN
POSTED
9 days ago
Benefits:* 401(k)* Bonus based on performance* Competitive salary* Paid time offFASTSIGNS #240301 is hiring for a Customer Service Representative to join our team!Benefits/Perks:* Competitive Pay* Paid Vacation and Holidays* Performance Bonus* Ongoing Training OpportunitiesPosition OverviewWe are looking for a friendly and professional customer service representative who excels at building relationships and thrives in a fast-paced environment. The ideal candidate will bring B2B sales experience, strong communication skills, and a calm, solution-focused approach under pressure.A Successful FASTSIGNS Customer Service Representative Will:* Serve as the first point of contact for inbound calls, emails, and online inquiries* Prepare estimates, create proposals, and manage the sales process from inquiry to order fulfillment* Collaborate with the production and installation teams to ensure client needs are met* Contribute to daily team meetings and sales strategy sessions* Build and maintain long-term relationships with B2B clients* Make outbound calls and follow up with business clients to generate opportunities and close salesIdeal Qualifications for FASTSIGNS Customer Service Representative:* 2+ years of experience in customer facing roles* Friendly, approachable personality with a professional demeanor* Strong communication skills via phone and email* Ability to stay composed and effective under pressure* Organized and detail-oriented, with the ability to manage multiple priorities* Comfortable with CRM systems, Microsoft Office, and email platforms* High school diploma or equivalent* Great listening and organization skills* Ability to sit for long periods (4 hours or more)* Ability to view a computer screen for long periods (4 hours or more)Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

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FASTSIGNS

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