Customer Service Representative

Circle K Stores

Indianapolis, IN

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JOB DETAILS

SKILLS

Beverages, Communication Skills, Customer Support/Service, Driver's License, E Programming Language, Equipment Maintenance/Repair, High School Diploma, Human Resources, Identify Issues, Lift/Move 80 Pounds, Physical Demands, Physical Inventory, Safety Training, Safety/Work Safety, Smartphones, Training/Teaching, Willing to Travel

LOCATION

Indianapolis, IN

POSTED

2 days ago

ESSENTIAL DUTIES:The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:* Helps team accomplish daily production, quality and safety requirements* Follows safety guidelines and job requirements utilized in day-to-day operations.* Must be able to receive and complete work orders via e-mail.* Attends and participates in scheduled training and safety classes.* Contributes to team effort by accomplishing related results as required.* Must promote a positive and safe work environment for the entire team.* Must be able to follow state, federal and company guidelines.* Ability to use a multimeter and other basic diagnostic tools to diagnose issues on hot beverage equipment in conjunction with service manuals to find the most-cost effective repair* Completes all assigned work and associated paperwork* Ability to follow in-house ticketing and work tracking procedures* Ability to communicate professionally with customers at all levels and strong desire to provide excellent customer service* Provide equipment training as needed to ensure quality beverage delivery to your customers* Effectively maintain your service vehicle and inventory to company standardsJOB REQUIREMENTS:* High school diploma or GED.* 2-5 year's experience with hot beverage dispensing equipment is preferred but not required.* Must possess basic computer/smartphone skills and own a smartphone.* Possess valid drivers' license and be insurable as a driver.* Ability to travel to stores and occasionally out of town.* Ability to work alone.PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Complete physical activity inventory of the position includes:* Lift and/or carry up to 80lbs from the ground to overhead.* Push and pull with arms up to a force of 30lbs.* Ability to crouch, stoop, squat, kneel, bend/twist at the waist, reach, grasp/manipulate objects.* Ability to carry, erect, and climb ladders.* Ability to sit, stand and walk for extended periods of time.* Exposure to extreme hot or cold temperatures.WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes:* The noise level in the work environment is usually moderate at a normal range.* The lighting will include natural light from the outside as well as fluorescent lighting throughout the work areas.* Work with minimum direction and periodic supervision.JOB DESCRIPTION ACKNOWLEDGMENTThis Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Circle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn Spanish

Customer Service Representative

Circle K Stores

Indianapolis, IN

About the Company

Circle K Stores

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