Benefits:
401(k)
Bonus based on performance
Competitive salary
Paid time off
FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team!
Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
Position Overview
We are looking for a friendly and professional customer service representative who excels at building relationships and thrives in a fast-paced environment. The ideal candidate will bring B2B sales experience, strong communication skills, and a calm, solution-focused approach under pressure.
A Successful FASTSIGNS Customer Service Representative Will:
Serve as the first point of contact for inbound calls, emails, and online inquiries
Prepare estimates, create proposals, and manage the sales process from inquiry to order fulfillment
Collaborate with the production and installation teams to ensure client needs are met
Contribute to daily team meetings and sales strategy sessions
Build and maintain long-term relationships with B2B clients
Make outbound calls and follow up with business clients to generate opportunities and close sales
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2+ years of experience in customer facing roles
Friendly, approachable personality with a professional demeanor
Strong communication skills via phone and email
Ability to stay composed and effective under pressure
Organized and detail-oriented, with the ability to manage multiple priorities
Comfortable with CRM systems, Microsoft Office, and email platforms
High school diploma or equivalent
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.